Inventory Maintenance Support Services (SOW C4.47.2)

Under this optional support area, RGII will provide a wide range of ongoing services designed to effectively support and improve the operations that are currently performed to manage and control the USPTO’s assets inventory. A major component of the work to be performed will require the ongoing and frequent use of the inventory module within the Enterprise-Wide Asset Management System (EAMS). Per SOW requirements, the required services will focus on providing support to update and maintain EAMS employing the use of current forms and reports, validate the entry of related data, and generate various reports that provide critical information regarding existing and newly acquired assets. All maintenance functions will be performed within the required thresholds of accuracy and timeframes required by the USPTO as stated in the SOW.

At the onset of the proposed contract, RGII will work closely with the USPTO’s Asset Management Team and other designated Government staff members to review and evaluate current EAMS system/database maintenance, data validation, and assets reporting procedures and policies. This review process will enable RGII to rapidly gain an increased understanding of the operational procedures that are currently employed to manage and track USPTO assets.

RGII also will use the information acquired during the initial stages of the proposed program to evaluate and identify potential areas of improvement and develop appropriate alternatives that ultimately could result in enhancing the USPTO’s inventory control and management processes.

The information and feedback provided by the USPTO during the initial stages of contract performance will provide valuable insight regarding the constraints and limitations of existing procedures so that RGII can concentrate its attention:

Supporting crucial inventory-related functions; and

Evaluating new methods and techniques for future deployment to streamline current operational functions.

RGII will support the complete range of service operations required under this support area including the following key activities:

Update and maintenance of EAMS inventory-related database components with information derived from custodian reports and other USPTO assets management forms;

Entry, processing, verification, and reconciliation of collected data from various data collection sources including data captured on various assets and surplus reports;

Ensuring standardization and uniformity of asset definitions and descriptions for inclusion in inventory-related database components that maintain information on previously and newly acquired assets;

Generation and verification of detailed and summary level reports to support daily and weekly reconciliation asset control functions; and

Production, control, and issuance of bar code labels to ensure effective asset tracking both within and outside the Department.

Inventory Quality Assurance (SOW C4.47.3)

Quality assurance support functions will be carefully conducted by RGII to verify that all information captured on the USPTO’s current asset inventory accurately reflects the actual inventory of items that reside within each custodian’s organizational area. As stated in the solicitation, this validation process will entail the performance of a sampling procedure which will require that 10% of property and assets as reported on the Property Custodian Report, do in fact physically, reside within the custodian area.

Upon completion of each sampling process and verification of the inventory items selected for review, RGII will update the results by preparing a Property Custodian Quality Assurance Package and provide updated information to the USPTO within two full business days. Additional assets validation support will be provided on a weekly basis to confirm the accuracy of recorded asset data. Particular attention will be placed on verifying assets that fall into the various categories addressed in Section C.4.47.3 of the SOW. These categories include verifying assets identified as “not accessible” and “duplicate,” as well as examining those particular items that are tagged with unusual serial number configurations.

The above validation process will be used to ensure that all information regarding assets are within the minimum 95% threshold level of accuracy required by the USPTO.

Financial Reconciliation and Weekly Status Reporting (SOW C4.47.4)

Under this support function, RGII will thoroughly review related financial data (obligations, expenditures, disbursements) and Bill of Material (BOM) and other purchasing information/documentation that pertains to existing and planned inventory items to reconcile all assigned documents. As required by the USPTO, all assignments will be completed within five business days from each respective assignment date. A summary level report will be prepared and delivered to document the status of all assignments as determined during each weekly reconciliation cycle.

Training and Documentation (SOW C4.47.5)

RGII will provide the training, documentation and classes to support all asset management functions in the Psion hand-held units. Such classes will be conducted on an “as needed basis” but shall not exceed twenty (20) classes per month.

Best Write-ups	PTO FMEUS Proposal

Inventory Maint. Support Services	November 2001

RGII Proprietary & Confidential	Page 2

A

birchumj

2002-01-22

Dell Computer Corporation